When the Services Will be Available
We will attempt to provide the services 24 hours a day, 7 days a week for as long as you have paid for them.
Sometimes, however, for a number of reasons, the services may be unavailable to you.
You must recognize and acknowledge that due to the nature of web hosting technology, occasional unavailability of the services cannot be avoided.
Sometimes there are equipment malfunctions. At other times we undertake periodic maintenance procedures or repairs.
Still other times, there are causes beyond our control like power failures, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network traffic and other occurrences.
We have not promised to provide you with uninterrupted service.
Guarantee
As we explain in this paragraph, we donot offer you an Anytime Money-Back Guarantee on all shared hosting plans.
And here is how our cancellation policy works. It is very simple.
If you cancel your account we will provide you with a full refund for the remainder of your term, excluding any setup fees that were charged when you signed up, and excluding domain registration fees (Even if you received your domain for free through one of our promotional plans).
Please note: Any account upgrades to hosting services such as additional domain registration, Priority Support, Site Transfer, MSAHost Directory, Daily Backup, Dedicated IP, Domain Privacy, Private SSL certificates and Shell Access are non-refundable. In addition, we do not offer refunds on dedicated server plans as they are month to month and there are no contracts involved.
MSAHost also reserves the right to cancel your account with 72 hours notice should an event occur in which proper evidence exists that a customer was exceptionally rude or vulgar in communications with our staff.
When you sign up, your MSAHost account will be enabled with autorenewal, which means that when your renewal date arrives, your hosting plan and domain will be renewed.
When it is time for renewal, the credit card you have on file with us will also be charged. If you wish to not have this happen, and you would not like to renew your account, you must cancel 14 days prior to your renewal date.
If you have any questions as to when your renewal date is, simply login to www.MSAHost.net/fhm/ , or give us a call.
If you fail to cancel 14 days prior to renewal, your account will be renewed for a new term, so please be sure to fill out the cancellation form located above if you do not want to renew.
Your account renew dates are always listed in www.MSAHost.net/fhm/
If more than 7 days pass from the date on which any invoice for the hosting services is issued to you and we have not received payment in full, we will suspend your account, which means that your data, files and website will become in-active and cannot be accessed.
If in the following 7 days you pay all amounts due, bringing your account up to date, we will take your account out of suspension and the data will be available again immediately.
If, however, 15 days pass from the date on which your account is suspended and you have not made payment in full, MSAHost shall have the right to delete all data you have uploaded to the servers.
To summarize, if you get 15 days behind in making payments, your data will be deleted.
You hereby acknowledge that this is MSAHost's policy when it comes to data retention, and waive all rights in and to your data in these situations.
Zadovoljstvo nasih korisnika prva je i najvaznija stvar naseg poslovanja. Zadovoljan korisnik je najbolja reklama i to je politika poslovanja koju sledimo vec niz godina.
